STOCK PROCESSING TIME 1-2 BUSINESS DAYS
PROCESSING TIME FOR PRINTS: 2-3 BUSINESS DAYS
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Free Royal Mail 48 Tracked shipping on orders of £125 or more
You may return unopened & unused items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) should an item arrive with you damaged and a replacement is preferred we can arrange this too .
If we are to process a refund you should expect to receive your refund within 5 business days of the return arriving back with us
If replacements are to be dispatched to you we will often arrange this within our standard processing time, you will be notified of the dispatch & tracking if applicable.
If you need to contact us for any of the above reasons please e-mail us at hello@craftycupsupply.com
This is a physical item, what you will receive is a UV DTF wrap of this design.
UV DTF is ultra durable, waterproof and longer lasting over conventional vinyl, however extra care is required when applying.
Application:
What is UV DTF?
It is a new printing method that produces great quality and extra durable designs on ready to apply transfer paper the meaning of UV DTF is: UV (Ultraviolet) DTF (Direct to film). Whilst it provides amazing designs with texture, 3D feel & durability it means it comes at a small cost, you need to be extra careful when applying UV DTF's, when they are stuck....they're stuck and if not applied correctly you'll rip the design when removing - you essentially get one chance.
How is it made?
UV DTF is created using Ultraviolet printers which have been around for a while mainly for larger scale works such as signs, posters and more. However recently it has been adapted to be able to print made to order prints for various surfaces including fabric! The actual process uses special inks that are formulated to dry extremely quick when under a UV light - a bit how when you have your nails done they ask you to sit for 5 minutes under a UV lamp, it's the same process - they print the design to the film and cure it quick under UV light.
Because of this process it means you can achieve more vibrant images/prints whilst not impacting durability.
Can I use it on anything?
You sure can, our UV DTF prints are created just for hard surfaces but providing the area is cleaned correctly you can cut any of our designs into small parts and apply on a wide range of products - not just cups!
How do I care for UV DTF
Whilst not in use (i.e not applied) please keep out of direct sunlight and avoid the designs being stored in a too hot or too cold place.
Once applied we recommend against using in a dishwasher, just hand wash only, also do not soak the cups with DTF applied.
FAQ
Q. 'The wrap isn't coming away easily or is sticking in parts, what should I do?'
A. This can be completely normal for UV DTF, the key is to be extra careful and slow when pulling the transfer away. What you are applying is more durable than any vinyl you've used before, UV DTF is truly permanent and long lasting. If you feel you are struggling we recommend heating the area slightly to aid the glue and enable you to pull away easier, we also recommend pulling the tape away at a angle whilst holding with one hand (A little like when you pull away cut vinyl from a cutting mat).
Q. 'The wrap is on the cup but its lifting away from the edges of the design.'
A. This would mean the application has been unsuccessful, potentially wasn't rubbed enough before removing the transfer tape or the surface prep wasn't done correctly.
Q. 'The wrap seems brittle and flakey, what should I do?'
A. This is normal for UV DTF, essentially what you are applying is cured UV ink and if the design/wrap hasn't been applied correctly either on initial application or when removing the transfer tape this can cause the design not to stick correctly and act brittle (flakey), or crack. If you notice any of this we recommend immediately stopping the application and repeating step 3. It is also important to remove the transfer backing slowly from the surface, UV DTF will rip (flake) easily if pulled too fast or hard.
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